What You Should Know

This Terms of Service Agreement (hereinafter "Agreement") sets forth the terms and conditions by which we provide live help (chat and monitoring) services to website visitors, users, subscribers, and members. By using any of the software and live help ("live chat support") services provided by us, you agree to abide by each of the terms and conditions of this Agreement. We may automatically amend this Agreement at any time. We suggest you visit this webpage from time to time for the latest updates made.

Use Of This Service

Only websites that are legal in nature are permitted to use this service. Websites containing pornographic or illegal content are not allowed to use this service. Live chat software account creators/owners may monitor only those web sites they own. Third-party "outsourced" support organizations interested in using this service (to support their customers' sites) must contact us for additional options and pricing.

Trademarks

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

Striving To Provide The Best Service

We believe strongly in bringing you the best possible live help services. Our goal is for the servers, applications, and software to be available at least 99% of the time, excluding those times where we conduct scheduled maintenance or where unavoidable service outages occur due to Internet, server, network, router, or Internet Service Provider related downtime outside of our control. While we are not and cannot be responsible for your own Internet (network) connection, it is our goal to have our services available 99% of the time.

In Closing

We may terminate this Agreement immediately for any reason, without notice to you for any violation, at the sole discretion of the company. Your account will be terminated if you violate any of the terms and conditions of this Agreement. We fully cooperate with law enforcement agencies when instructed by a court order.
WE PROVIDE YOUR ACCOUNT AND OUR SERVICES ON AN "AS IS" BASIS, AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OR CONDITIONS OF ANY KIND, INCLUDING ALL FURTHER AND ADDITIONAL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You understand and agree that our services may be unavailable for extended periods of time, and we do not warrant or ensure the continuous availability of our services. We may change or discontinue any or all services provided to you at any time without notice to you. We shall not be liable for any delay or failure to perform resulting directly or indirectly from any causes beyond our control.
IN NO EVENT SHALL OUR SUPPLIERS, PARTNERS, AFFILIATES OR WE BE LIABLE FOR ANY LOST PROFITS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCOUNT OR THIS AGREEMENT.
If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, all unaffected provisions or elements shall remain in full force and effect. Any failure on our part to enforce any portion of this Agreement does not serve to waive the enforceability of the remaining portions or other breaches on your part regarding this Agreement.
This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.
ANY DISPUTES RELATED TO THIS AGREEMENT OR ITS SUBJECT MATTER WILL BE SUBJECT TO THE JURISDICTION OF THE APPLICABLE STATE AND FEDERAL COURTS LOCATED IN CHEMUNG COUNTY, NEW YORK, AND LICENSEE AND COMPANY AGREE TO THE PERSONAL JURISDICTION OF SUCH COURTS, AND LICENSEE AND COMPANY WAIVE ANY RIGHT EITHER MAY HAVE TO MOVE OR DISMISS ANY CASE BROUGHT IN SUCH COURTS.